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Our Services

We believe that community websites should maximize impact without unnecessary bells and whistles. This means sites should be easy-to-use, well-maintained, and streamlined. We’ve found that focusing on keeping a site informative, useful, and up-to-date provides far more value for the cost of a site than more complicated, expensive sites with advanced features.

Thus, we've focused on the the most essential elements that communities need and want: up-to-date community information, document download, archiving, and contact information. Because we've kept our designs simple and content-rich, your site can make the most of your online presence without breaking the bank. And by providing a regularly scheduled site update, we ensure your site can build consistency and relevance so that it becomes a true resource for community members.

Site Package

What we offer is a very simple, affordable site that is regularly updated in conjunction with the board and the community manager. Our package includes website creation and setup, domain registration and hosting, as well as the regular maintenance and reporting of a site, wrapped into a single package to make the service as simple and problem-free for the community as possible.

Our package site consists of these primary pages:

  • News -- Lists current information regarding association activities and upcoming events, as well as contact information for your community manager and management company. This page is updated monthly.

  • Documents -- Posts the association's recorded documents as convenient Portable Document Format (.PDF) files to make them easily accessible to the community. Homeowners can open, save, and print the CC&R's, Bylaws, and other recorded documents at no additional cost. This page also hosts the annual community budget, links to forms (ARC, ACH, clubhouse reservation, etc.), and any other community documents (e.g. Community Rules & Regulations) the Board wishes to make available.

  • About Us -- Describes the association, its purpose, and its goals, as well as introducing the board and listing the committees members can join. A list of useful links to various community resources (e.g. utilities, city offices, etc.) specific to your community's region is also provided on this page.

  • Contact Us -- Establishes communication links with the Board, routed through the community manager, using a simple online form.

  • FAQ -- (“Frequently Asked Questions”) Includes answers to common homeowners’ questions about the community and helps reduce consumption of the manager’s and board’s time. It can be expanded as necessary.

  • Archives -- Provides "storage" of previous newsletters, meeting minutes, and other such documents for easy availability and download, creating a reference tool of past community business for homeowners and board members alike.

Monthly Updates

Once your site has gone live, it's a matter of maintaining it. Consistency is key, which is why we have a regular update schedule. The last week of the month, we email your designated website contact (usually your community manager or a board member) requesting the content update information. This will include the "news" items for the main page of the site such as meeting notices, parking reminders, pool announcements, upcoming events, home maintenance tips, safety alerts, planned community repairs, etc. The update will also include any items that need to be added to the Archives page (newsletters and/or meeting minutes), Documents page (updated budget, new resolutions, CC&R amendments, etc.), About Us page (board member changes, committee changes), and FAQ page (addition or modification of items).

On or about the first of the month, your site will be updated with all the information submitted for the update. The links throughout the site will also be checked to be sure they're still working correctly and that any "dead" links are fixed or removed to prevent link rot. The contact form results will be reviewed for any signs of errors and a copy saved for reference.

Once the update and site maintenance is finished, we will send a notification to the designated website contact with a copy of the previous month's site statistics, a copy of the contact form results, and a brief overview of the statistics with recommendations about how to maintain or increase traffic.

For further information about our services and a proposal with pricing, please contact us.

   
         
   

 

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This website created and maintained by Northwest Website Services.